Welcome to Crystal Suites Apartments (“we”, “us”, “our”).
By accessing or using our website — https://crystalsuites-apartments.com — you agree to comply with and be bound by the following Terms of Use.
Please read them carefully before using our site or services.

If you do not agree to these Terms, please do not use this website.

1. Acceptance of Terms

By using our website, making a booking, or engaging any of our services, you confirm that:

• You are at least 18 years old.

• You have read, understood, and agreed to these Terms of Use.

• You will use this website only in accordance with applicable laws and these Terms.

2. Our Services

Crystal Suites Apartments provides short-term and long-term accommodation services, apartment rentals, and related hospitality experiences.
All information provided on the website, including room availability, pricing, and descriptions, is for general informational purposes and may change without notice.

3. Booking and Payments

• All bookings are subject to availability and confirmation.

• You may be required to make a deposit or full payment to secure a reservation.

• Prices and fees displayed on the website are accurate to the best of our knowledge but may change without prior notice.

• Payment can be made via our approved payment channels listed on the website.

• By providing payment information, you confirm that you are authorized to use the payment method and agree to the applicable terms.

Cancellation and Refund Policy:

• Cancellations must be made within the stated policy window.

• Refunds (if applicable) will be processed based on our cancellation policy.

• No-shows or late cancellations may result in partial or full forfeiture of your payment.

4. Guest Responsibilities

Guests must:

• Provide accurate information during booking.

• Follow all house rules and instructions displayed within the apartment or communicated by our staff.

• Avoid causing damage to property or disturbance to other guests or neighbors.

• Take full responsibility for any loss or damage caused during their stay.

We reserve the right to charge for any damages, missing items, or violations of property policies.

5. Website Use

You agree not to:

• Use this website for unlawful purposes or in any way that could harm, disable, or overburden it.

• Attempt to gain unauthorized access to any part of the website, its systems, or user data.

• Use automated tools, bots, or scraping software to extract information from the website.

• Post, transmit, or share any false, misleading, defamatory, or harmful content.

We reserve the right to suspend or terminate access to the website at any time for violation of these Terms.

6. Intellectual Property Rights

All content on this website—including text, photos, videos, logos, icons, designs, and software—is owned or licensed by Crystal Suites Apartments.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.

7. Third-Party Links

Our website may contain links to third-party websites or services (e.g., payment processors, travel platforms).
We are not responsible for the content, privacy practices, or operations of such external sites.
Accessing these links is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of this website or our services.

• We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the website or its content.

• While we take measures to ensure the safety and security of our premises, we are not liable for loss of personal belongings, accidents, or injuries caused by guest negligence or unforeseen events.

9. Indemnification

You agree to indemnify and hold harmless Crystal Suites Apartments, its management, employees, and affiliates from and against any claims, damages, liabilities, losses, or expenses (including legal fees) arising from:

• Your use of the website or services.

• Your breach of these Terms.

• Your violation of any laws or third-party rights.

10. Privacy

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

11. Changes to Terms

We may update or modify these Terms of Use at any time without prior notice.
The “Last Updated” date at the top of this page indicates the most recent revision.
Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Lagos State, Nigeria.